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Image Orthodontics Reviews

Image Orthodontics Reviews

What Our Happy Patients Say

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Excellent
Image Orthodontics4.8
Based on 4414 reviews
This place is amazing!! Thanks to all staffs 🫡🫡
Ellen was so efficient. She was also very welcoming and made my experience getting braces again a great one. Also, I really appreciate Estefani for working with me on my financing of my braces. The entire Redwood office are amazing.
Response from the owner:Thank you for your kind words, Kay. We’re so glad to hear you had a great experience!
It was a good experience to replace my old retainer. Easy going with reception staff, tnanks a lot especially to Tatyana, who navigated me through all treatment. I had Sandy as my doctor and she is extremely friendly and did a great job. Now I’m calm about my orthodontic issues, cause I used to treat it in another country, and periodically I need to fix. The price affordable comparing with other clinics and no additional service which you cannot decline.
One of the best experiences that I have had at docs visit
I want to give a special thank you to Sara and Vanica for always being so kind, helpful, and welcoming! They are both incredibly sweet, friendly, and caring, and they always make me feel comfortable whenever I come to the dentist. 💕 The service I receive from them is always excellent, and I truly appreciate how much they help me every time I visit. They always greet me with a smile and make the whole experience so much better. I’m very grateful to have such wonderful people taking care of me. Thank you, Sara and Vanica, for everything you do! 🥰🦷✨
Response from the owner:Hi Mariem, we appreciate your positive feedback. It means a lot to us!
The doctor and Kiara (front desk) were amazing! I’m so happy with my experience!
Response from the owner:Thank you so much, Fiorella. It’s wonderful to hear your positive thoughts!
I am very disappointed with the administrative support here. Trying to contact this office over the last three days has been completely unsuccessful, as messages and calls go unreturned. Despite this lack of basic availability for patients, my automatic monthly payments were processed on time without issue. Prompt billing should be matched with prompt customer service. I am requesting an urgent phone call back to address my current concerns.
Response from the owner:Hi Leticia, we regret to hear about your experience and would like to learn more. Please contact us at (650) 873 - 2740 so we can address this personally.
Nice and simple process. I had the Invisalign and finished the process within 18 months. Big shout outs to Eric, Rene and Raymond! I appreciate all the help!
Response from the owner:Hi Kevin, we’re grateful for your kind review. Your feedback brightens our day!
Everything is perfect. Recommended.
Response from the owner:Hi Artur, we appreciate your kind words and are glad we could make a difference!
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