Front office people are awesome! They’re very friendly and helpful. However, the lady that helped my daughter for her expander was rude. Right after she called my daughter I know something was off. My daughter told her that she broke her rubber band she immediately gave her that impatient attitude. Then she called me inside to show me how the key works, she didn’t explain well and scolded me for doing it wrong. Her name is Vicky Mendoza I think.